We sprout, mill and ship every single day of the week to ensure you receive fresh goods. We will process your order one business day after your order is placed. Orders that are placed on the weekend will be processed the first business day of the week.
We use Canada Post or UPS to ship all orders. The most cost effective rate for the destination will determine which courier is used.
Canada: 4-7 business days
USA: 5-10 business days
Free Shipping on all orders $65 throughout North America.
$12 shipping for all orders under $65.
Shipping is available across North America which includes Canada & United States of America. We ship from our sprouting facility in Seaforth, Ontario. Some very remote locations are excluded from our destination roster because it is not feasible to ship with our flat rate shipping offers. If your area is included in the remote areas where we do not ship please e-mail firstname.lastname@example.org and if possible, we will try and figure out the best way to provide you with sprouted products!
If you are not satisfied with your order a refund will be issued. However, once you taste and feel the sprouted difference we truly believe you will be satisfied! Please e-mail email@example.com to discuss any concerns with your order.
Please note: Sprouted grains, seeds and beans will taste, look and perform differently than their unsprouted counterparts. It is normal for hulls to detach, cook times to differ, flours to be more absorbent and earthy flavors to be more pronounced. We suggest visiting secondspringfoods.com/blog to view our cooking guides for sprouted products.
Did your package arrived defected?
If you receive product that has been defected during shipping and is unusable, a refund will be issued. Second Spring will not fulfill refunds of cosmetically defected product which include minor dents or scratches on packaging. If the product was purchased outside of the Second Spring website, refund and returns are to be discussed with the specific online entity or retail store location where the product was purchased.
All orders are sprouted, dried, milled and packaged in Seaforth, Ontario, Canada. We sprout, mill and ship every day of the week to ensure you receive fresh goods. We will process your order one business day after your order is placed. Orders that are placed on the weekend will be processed the first business day of the week.
Once your order is fulfilled you will receive a shipment confirmation with your Canada Post or UPS tracking information. Follow the link in your confirmation e-mail to track your shipments progress.
LOT CODE: This is an internal code used to help us track the raw seed throughout our sprouting, milling and packaging process.
BEST BEFORE: This date indicates when it is best to use the product before. Sprouted grains, seeds and beans shelf life is the same as their unsprouted counterparts when stored in a dry place at room temperature.
Our facility is certified organic and we source only organic ingredients for all of our products.
The Canadian Whole Grain Stamp indicates grams per serving of whole grains. Products that are made entirely of whole grains and no other ingredients carry the 100% banner (this is in contrast to the US stamp where the 100% banner can be used if 100% of the grain is whole grain).
For more information, visit Whole Grains Council.
Our facility is certified Kosher.
Sprouted Flour & Powders: 1 year
Sprouted Grains: 2 years
Sprouted Beans: 2 years
Shelf life on sprouted whole dried seeds are similar to their unsprouted forms, so you can store them as you would store unsprouted grains, seeds and pulses – in a dry place at room temperature.
Once you cook your sprouted grains, they should be stored in an air-tight container in the fridge.
Note on Sprouted Flours: All of our sprouted flours are completely whole grain which means all of the naturally present oils in the grain remain in the flour once milled. This helps to give our sprouted flours their full flavor and keeps the nutrients in the flour. Although it is not necessary, feel free to store your sprouted flour in the fridge or freezer to keep the fresh taste intact.